Get in Touch - We Are Here to Help

    Whether you are ready to arrange care for a loved one, have a question about our services or simply want to talk through your options, our friendly team at TLives Healthcare is here to listen. There is no pressure and no obligation.

    A Helping Hand to the Best of You.

    TLives Healthcare care coordinator ready to help families arrange home care in Sandwell and Birmingham

    How to Reach Us

    Call Our Care Team

    Speak directly with a member of our care team. We are available Monday to Friday, 8:00am to 6:00pm. For urgent care enquiries, please call us first.

    03333 605156

    Email Us

    Send us an email and a member of our team will respond within 2 hours during office hours. For non-urgent enquiries, email is a great way to reach us.

    hello@tliveshealthcare.co.uk

    Visit Our Office

    You are welcome to visit us at our Oldbury office. We recommend calling ahead to ensure a member of the team is available to meet with you.

    156 City Road, Tividale, Oldbury, B69 1QP

    Mon to Fri: 8:00am to 6:00pm

    Sat: By appointment only

    What Happens After You Get in Touch?

    We understand that arranging home care for a loved one can feel overwhelming. Our process is designed to be simple, reassuring and entirely focused on your needs.

    1

    We Listen

    A member of our friendly care team will contact you - by phone or email, whichever you prefer - to have an initial conversation about your loved one's needs, circumstances and preferences. There is absolutely no pressure.

    2

    Free Care Assessment

    We arrange a free, no-obligation care assessment at your loved one's home. This allows us to fully understand their needs, daily routine and personal preferences - and to begin building their individual care plan.

    3

    Personalised Care Plan

    We develop a detailed, person-centred care plan in partnership with your loved one, their family and any relevant healthcare professionals. Every plan is tailored specifically to the individual.

    4

    Care Begins

    Once the care plan is agreed and the right carers are matched, care can begin - often within 24 to 48 hours of your initial enquiry. We are here with you every step of the way.

    TLives Healthcare carer conducting a free home care assessment with a family in Sandwell, West Midlands

    Book a Free Care Assessment

    Complete the form below and a member of our care team will be in touch within 2 hours during office hours. All information you share is kept strictly confidential and used only to assist with your enquiry.

    Who is the care for? *
    Type of care needed *
    How soon do you need care? *
    Preferred visit times
    Preferred contact method
    Best time to contact you
    Free, No-Obligation Assessment
    Response Within 2 Hours
    CQC-Registered Provider
    Care Starting Within 24 to 48 Hours
    All Information Strictly Confidential

    Find Us

    TLives Healthcare Ltd

    156 City Road, Tividale, Oldbury, West Midlands, B69 1QP

    Office Hours

    Monday8:00am to 6:00pm
    Tuesday8:00am to 6:00pm
    Wednesday8:00am to 6:00pm
    Thursday8:00am to 6:00pm
    Friday8:00am to 6:00pm
    SaturdayBy appointment only
    SundayClosed

    Out-of-hours support available for existing clients

    Do You Need Care Urgently?

    If you or a loved one needs home care arranged within 24 hours, please do not wait - call our team directly. We will do everything we can to arrange an urgent assessment and get care in place as quickly as possible.

    Frequently Asked Questions

    Have a question before getting in touch? Here are some of the most common questions families ask when they first contact TLives Healthcare.

    We Are Ready to Help - Get in Touch Today

    Our friendly and professional care team is here to answer your questions and guide you through every step of arranging care. No pressure, no obligation - just a warm and honest conversation about how we can help.

    hello@tliveshealthcare.co.uk